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Diagbox 9, no dialogue - Partner B9

Publié : lun. déc. 19, 2022 10:40 am
par jamiebkc
Good Morning, please forgive my request in English, I'll happily translate any responses in French!

I just received a full chip rev C device, but I cannot make it communicate with the vehicle. The following are things that I can confirm:

  • Tried all versions of diagbox available on DiagToolbox, with a clean after each install.
  • Tried Fantomel Diagbox v9 in VM
  • Interface checker identifies the VCI as "921815 C" and lists 4.4 or 4.5 as the firmware depending on the revision of Diagbox last connected.
  • Windows device manager identifies VCI as: ACTIA USB Devices > USB Com Board Evolution Driver (UMDF)
  • No USB Errors found in Device Manager
  • VCI LED continually lights up green
  • Vehicle OBD measures resistance of 60ohms across pin 6-14 with the ignition off
  • Vehicle OBD accepts two other basic readers
  • Diagbox identifies a VCI is connected
  • All firewalls and anti-virus are switched off
  • All variants of Partner and Berlingo tried within Diagbox
  • Diagbox tried with and without compatibility check
  • Windows 10 64bit - USB 3.0 (black socket marked "ss")
  • WiFi active but no network connected
  • VCI module opened and all 7 chips counted
  • Continuity between VCI connector and OBD connector confirmed successful with multimeter

    If I try to link to the car, I select my vehicle Partner(B9) but the VIN is not populated, I can manually enter but the compatibility check fails and the global test returns "no dialogue" for all ECU's.

    It feels like I am so close but there is something wrong, maybe a driver issue or perhaps the VCI is bad, but it is recognised by the interface check and USB driver.

    Also regarding internet, is it acceptable to not be connected to a network or do I need to connect to a network that has no modem?

    Thank-you for any help you can provide